The Recreation & Court Sports Assistant Manager is responsible for the management of the Recreation and Court Sports Department, in accordance with resort standards. Maintains a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction. This role is also responsible for all aspects of the pool, beach, and court sports areas, including overall maintenance, daily upkeep, cleanliness, and the day-to-day operations. 

Essential Functions:

• Monitors quality, standards and meets the expectations of the guests daily.
• Assist with creating and coordinating activities calendar for resort guests on a timely manner.
• Keep all activity areas and equipment clean and maintained.
• Maintaining a monthly inventory of all materials, bicycles, watercraft and accessories. Ensuring that all equipment is in working order daily.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Creating and maintaining weekly recreation schedule
• Assisting in the planning and execution of special events with sales department or resort clients
• Have complete knowledge of all policies, standards and procedures of the department.      
• Orders and manages necessary supplies. Ensures team members have supplies, equipment, tools, and uniforms necessary to do their jobs.
• Manages pool, beach, and court sports areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabanas, management of towel card program.
• Assist with pickleball and tennis events and teams
• Reserving court time and booking lessons and clinics for tennis pro and Pickleball pro
• Manage ordering, maintaining stock and inventory of all retail items.  Ensure supplies are available according to resort occupancy levels.
• Maintain top notch condition of pickleball and tennis courts and all equipment.
• Interact regularly with all tennis and pickleball members.
• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.
• Communicates expectations and performance objectives to team members.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Adherence to all safety rules and regulations
• Compliance with all resort policies and procedures and described and communicated by management.
• Available for work assignments outside of associate’s customary work schedule.  This may include evenings, weekends and holidays.

Qualifications, Education, Experience, Skills, and Abilities:

• 2-3 years previous recreation experience
• Previous Supervisory experience
• Excellent customer service skills
• Must be good with children
• Must be able to swim
• CPR certified preferred
• Some retail experience preferred

Sundial Beach Resort & Spa is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts and paid tolls for Sanibel & Cape Coral! 

We are proud to be a Drug Free Workplace/EOE. 

All applicants will be required to submit to a background check prior to employment.